Terms of Service

1. Parties and Acceptance

These Terms of Service ("Terms") constitute a legal agreement between you ("User", "you") and [Your Legal Business Name] ("BeeLink", "we", "us"), a company registered in Switzerland. By accessing or using the BeeLink platform, you agree to be bound by these Terms. If you are using BeeLink on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Service Description

BeeLink is a compliance workflow automation platform that provides tools for third-party risk management, vendor assessment, document management, regulatory compliance tracking, and related services as described on our website.

3. Account Responsibilities

• You must provide accurate and complete registration information and keep it updated.
• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately of any unauthorized access to your account.

4. Acceptable Use

You agree not to:

• Use BeeLink for any unlawful purpose or in violation of any applicable law or regulation
• Engage in fraud, spam, or any deceptive activity
• Infringe the intellectual property rights of others
• Introduce malware, viruses, or other harmful code
• Attempt to gain unauthorized access to any system, network, or data
• Reverse engineer, decompile, or disassemble any part of the platform
• Resell, redistribute, or sublicense the platform without prior written consent
• Use automated tools (scrapers, bots) to access or extract data from the platform

5. Intellectual Property

BeeLink and all associated software, documentation, templates, branding, and content are the intellectual property of [Your Legal Business Name]. You are granted a limited, non-exclusive, non-transferable license to use the platform within the scope of your subscription plan.

6. User Content

You retain ownership of all data, documents, and content you upload to BeeLink. You grant us a limited license to host, process, and display your content solely to provide the service. We will not access your content except as necessary to operate the platform, provide support, or comply with law.

7. Payments and Subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

For details on payment terms, billing, taxes, cancellation, and refund mechanics, please refer to Paddle's Buyer Terms.

8. Refund Policy

We offer a 30-day money-back guarantee. If you are not satisfied with BeeLink, you may request a full refund within 30 days of your initial purchase. Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net or contact our support team at support@beelink.dev.

9. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free performance. We may perform scheduled maintenance with advance notice. We are not liable for any downtime, data loss, or service interruptions.

10. Disclaimer of Warranties

The platform is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by applicable law, our aggregate liability for all claims arising from or related to the use of BeeLink shall not exceed the fees paid by you in the 12 months preceding the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunity.

Nothing in these Terms excludes liability for fraud, gross negligence, death, or personal injury as required by Swiss law.

12. Indemnification

You agree to indemnify and hold BeeLink harmless from any claims, damages, or expenses arising from your use of the platform, your content, breach of these Terms, or violation of applicable law.

13. Suspension and Termination

We may suspend or terminate your access to BeeLink if:

• You materially breach these Terms
• Your subscription payment fails and remains unpaid
• We reasonably believe your account poses a security or fraud risk
• You engage in repeated or serious policy violations

Upon termination, you will have 30 days to export your data. After this period, your data will be permanently deleted from our systems.

14. Force Majeure

Neither party is liable for failure or delay in performance due to circumstances beyond reasonable control, including natural disasters, war, pandemic, power outage, or government action.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Switzerland. Any disputes arising from these Terms shall be submitted to the exclusive jurisdiction of the courts of the Canton of [Your Canton], Switzerland.

16. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Continued use of BeeLink after changes constitutes acceptance.

17. Contact

For questions about these Terms, contact us at legal@beelink.dev.